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Account Management Miscellaneous

Managing Your Account

There are several configurable options for your account. For most users, the most important controls are the way your name is displayed throughout the system, your email address, login name, and password. If your account is controlled by the district's directory service (Active Directory or LADP), please see the Directory Services section below.

Getting There

Look for the Settings link at the top right of every page in your portal.

Edit Your Account


Password: Click the Change Your Password button near the top of the page.

First and Last Name: This is how your name will be displayed throughout the system.

Phone and Extension: These values are displayed on the staff directory published on the school's website (if used).

Position: Displayed throughout the system as well as on the staff directory.

Email Address: Your address is private and will not be shared with other users. Our system uses this address to forward LoopMail messages, discussion posts, and help ticket responses.

Receive Daily Emails: Our system sends a daily email message to all staff members at 5 am every school day. Turn it on or off as you please.

Allow Auto Login From Email: If others have access to your email account, you might want to turn this feature off. Learn more about auto login.

Password Recovery


1. Go to your school's login page and click the Forgot Password? link. 

2. On the next page, enter your login name or your registered email address in the space provided. Our system will send a temporary password in an email message to the address associated with your account.

3. Login with the temporary password and change your password to something easy for you to remember and difficult for others to guess. 

Note: If you have more than one account with the same email address, use your login name to ensure you get a temporary password for the correct account.

Note: Those whose login credentials are tied to their district's Active Directory System will not receive a password recovery email. Instead the Sys Admin at your school will be alerted to your login issue.

Directory Service

Many districts and schools use a Directory Service (Active Directory or LDAP) to manage and administer the accounts of faculty and staff.  Data stored and managed in this system can include information such as user names, email addresses, login and password information as well as telephone numbers. 

If your school uses a Directory Service that is linked to School Loop, your display name, email address, login name and password are all controlled by that service. Please contact your school's Help Desk to change your Account information.  You cannot  change these values manually in Account Management.